| Type of Transaction | Delivery Fees |
|---|---|
| Online Purchase – Mail Delivery | $7,99 Flat Fee. Additional charges may apply on deliveries to certain areas outside of our delivery zone. Non-refundable |
| Phone Reservation (48h) | Free |
| Online Purchase Returns | By Mail – Customer's expense |
| Phone Purchase – Mail Delivery | May vary from store to store. Additional charges may apply on deliveries to certain areas outside of our delivery zone. |
| If the product is not available online, but it is available in a Panda store, it is possible to order by phone by calling the store in question directly. You will find the store number directly on the product sheet after selecting a size. Click on the "find in store" button and all stores that carry the desired size will be displayed. | |
- Shipping usually takes between 5 to 10 business days
- Please allow 2-3 extra business days for delivery in rural area,
- During the Holiday season, it is possible that you might not receive your order before December 25th,
- Orders are shipped via Canada Post,
- Our carriers deliver on business days, excluding holidays,
- Express delivery is currently not available,
- Note that verification and credit card authorization must be completed before we can process your order,
- All orders are shipped in a sturdy plastic bag or in a cardboard box, depending on the nature of its contents,
- We cannot ship to PO boxes,
- We cannot ship orders outside of Canada,
- Only one delivery address is accepted per purchase. If you want to have products delivered to several different addresses, please process the transaction again,
- The delivery address can differ from the billing address,
- Additional charges may apply on deliveries to certain areas outside of our delivery zone.
Since we know that choosing children's shoes is no easy task, our advisors are there to help you find the perfect shoe! Do not hesitate to contact us by email or phone for more advice.
Phone: 1-888-357-2632
E-mail: info.panda@pandashoes.com